Successful Business Intelligence: Secrets to Making BI a Killer App [精裝]

Preface　　 viii
Acknowledgments　　 xi
Business Intelligence from ttie Business Side　　
Business Intelligence by Other Names　　
How Business Intelligence Provides Business Value　　
The Business Intelligence Market　　
Battle Scars　　
The Research　　
Best Practices for Successful Business Intelligence　　
Techno Babble: Components of a Business Intelligence Architecture　　
Operational and Source Systems　　
Data Transfer: From Operational to Data Warehouse　　
The Data Warehouse　　
Data Warehouse Tables　　
The Data Warehouse Technology Platform　　
Best Practices for Successful Business Intelligence　　
The Business Intelligence Front-End　　
Business Query and Reporting　　
Production Reporting　　
Online Analytical Processing (OLAP)　　
Microsoft Office　　
Dashboards　　
Scorecards　　
Performance Management　　
Analytic Applications　　
Emerging BI Modules　　
Best Practices for SuccessfulBusiness Intelligence　　
Measures of Success　　
Success and Business Impact　　
How to Measure Success　　
Return on Investment　　
Number of Users　　
Other Measures of Success　　
Best Practices for Successful Business Intelligence　　
The LOFT Effect　　
The Role of Luck　　
Opportunity　　
Frustration　　
Threat　　
The Role of Time　　
If There Is No LOFT Effect, Is Successful BI Still Possible?　　
Best Practices for Successful Business Intelligence　　
Executive Support　　
Executive Support and Success　　
Which Executive Is the Best Sponsor?　　
Getting Executive Buy-In　　
The Role of an Executive Sponsor　　
Best Practices for Successful Business Intelligence　　
D Is for Data　　
Data Quality　　
Successful Data Architectures　　
Master Data Management (MDM)　　
Right-Time Data　　
Data Quality's Chicken and Egg　　
Best Practices for Successful Business Intelligence　　
The Business-IT Partnership　　
Voices of Frustration　　
The Business-IT Yin-Yang　　
Meet the Hybrid Business-IT Person　　
How to Be a Better Partner　　
Alignment　　
Best Practices for Successful Business Intelligence　　
Relevance　　
Relevance Brings Clearer Vision　　
Relevance Improves Patient Care　　
Relevance to Continental Gate Agents　　
The Role of Incentives　　
Personalization　　
Requirements-Driven BI　　
Best Practices for Successful Business Intelligence　　
Agile Development　　
Waterfall Development Process　　
Agile development Techniques　　
Sharper BI at 1-800 Contacts　　
Best Practices for Successful Business Intelligence　　
Organizing for Success　　
Enterprise vs. Department BI　　
The BI Steering Committee　　
Business Intelligence Competency Centers (BICC)　　
BICC Guiding Principles　　
BI Shake-Up at Corporate Express　　
BI Team Leaders as Level 5 Leaders　　
Best Practices for Successful Business Intelligence　　
The Right BI Tool for the Right User　　
The Importance of BI Tools　　
The Hole of BI Standardization　　
The Right Tool for the Right User　　
The Most Successful BI Module　　
Best Practices for Successful Business Intelligence　　
Other Secrets to Success　　
The Role of Culture　　
Promoting Your BI Capabilities　　
Training　　
A Picture Is Worth a Thousand Numbers　　
Best Practices for Successful Business Intelligence　　
The Future of Business Intelligence　　
Emerging Technologies　　
Predicting the Future　　
BI Search & Text Analytics　　
Advanced Visualization　　
Rich Reportlets　　
The Future Beyond Technology　　
Words of Wisdom　　
This Successful BI Survey　　
Recommended Resources　　
Notes　　
Index