At Your Service: A Hands-On Guide to the Professional Dining Room [平裝] (專業飯廳實用指南)

內容簡介

The key to creating a successful dining experience From the renowned Culinary Institute of America comes At Your Service, a guide foodservice professionals can rely on to develop and improve both hospitality and service to achieve exceptional results in mid- and up-scale dining establishments. Through lively and engaging discussions, readers will learn the ins and outs of running a successful front of the house operation: taking reservations and greeting guests, basic service, tableside service, beverage service, and building and maintaining a good relationship between the front and the back of the house. Real life situations and industry anecdotes also cover potential problems and challenges that all restaurants are sure to face. Founded in 1946, The Culinary Institute of America has been hailed as the nation's most influential training school for professional cooks by Time magazine.